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IT Managed Services Market in India 2012 Price: $795.00 (€622.46) ($954.00 (€746.95) Including VAT at 20%) Publication Date: Apr-2012 Pages: 79 Format: PDF Publisher: Netscribes Sample Pages IT Managed Services (ITMS) market in India, one of the most lucrative business segments within the IT services market is currently experiencing a steady growth and with holds a strong potential for the ensuing years. Post global slowdown, organizations are gradually recovering and hence majority of the CIOs are scouting for cost effective IT solutions, which in turn has shaped the growth curve for ITMS in a splendid fashion. With more and more organizations moving to cloud computing, the market will further enjoy ample growth aspects. Currently, the market is flooded with a plethora of Managed Service Providers (MSPs) and channel partners, wherein they offer a comprehensive range of services, applications/softwares. Competition in the market is stiff and the vendors are constantly revamping their market strategies in order to garner a better market position. The report begins with an introduction section, defining the concept of IT managed services and differentiating it from the traditional outsourcing model. The section clarifies on the various categories of services generally opted by users. It also briefs about the prevailing service packaging trends and characteristics of the market. IT managed service market overview of the report talks about the Indian market as a whole and highlights important factors driving the market, most popular services prevailing in the market, briefs about the competitive scenario and elaborates on the market size and forecasted growth figures in a graphical manner. Primarily, the market is boosted by the increasing demand for cost effective IT solutions and services amongst organizations. The market is segregated according to business segments and service type. It also provides forecasted growth figures for these individual segments. Basically, the market can be segregated according to the user’s business type and the type of services opted by users. The section features a detailed portion on these individual segments wherein it graphically represents growth figures till the year 2016. The section also features a section which has been derived after a thorough primary research, wherein vendors specializing in different types of service categories have been mentioned which will help readers to get an insight about the current service offerings. Moving on, the report talks about the SMB market space wherein it mentions the prime factors driving the market, service preferences as well as the market size and forecasted growth figures till the year 2016. Remote managed services section elaborates on the definition, benefits, product offerings and the competitive scenario in India. It lists down the most widely used remote managed services in the market. Each of these individual services has been elaborated in details to give the readers a clear view of the service and derive their pros and cons. Staff augmentation vs. IT managed services section in the report distinguishes the two concepts in details. The section has been designed to provide readers can easily chalk out the benefits and disadvantages of each of them. To further provide a better understanding strategic market insights from the perspective of both users as well as vendors has been listed. Transition plan section in the report deals with the various phases that client organizations are required to pass prior to the adoption of managed services. Each individual phase has been elaborated in detail to provide a clear understanding of the topic. This section is immediately followed by the cost component section which is basically a snapshot of the various cost associated benefits an organization is likely to gain. A total of eight cost benefits have been graphically depicted. The cost factors have been placed in a graph with respect to its priority and impact on the business. This graph has been designed especially to facilitate better decision making for CIOs, prior to managed services adoption. Service pricing model is a section which enlightens the readers on the various pricing strategies that prevail currently within the IT managed services market. Research shows that altogether five different pricing strategies exist in the current market and users depending on their needs and requirement opt for these services. Generally, the pricing strategies opted by users depend on factors including organization size, employee strength, industry vertical they operate in and of course the budget. An analysis of the market influencers brings forth the key drivers fueling growth in the market including the increased IT infrastructure complexities, the recent global slowdown and the huge presence of SMBs in India. Whereas the key challenges identified for the market comprises the lack of confidence on MSPs and lack of technology awareness. Key managed service providers have been profiled in details within the report which enables readers to get a clear picture of the current competitive scenario. The section lists the basic details of the players such as corporate information, business highlights and key members. The section also features financial analysis of key vendors which in turn provides us with the financial health of players. Key channel partners section lists down the major channel partners operating in the managed service space across India. It basically lists down the fundamental characteristics which are a mandate for conducting profitable operations, channel partner selection process by vendors, the numerous benefits which can be reaped from the market and the ongoing trends. The section serves a value added database containing names and addresses of some of the top channel partners in India. The report concludes with a section on case studies, providing some of the major managed services adoption in India, thereby enlightening readers on real life scenarios. The section strategic recommendations contain an analysis of the growth strategies of the IT managed services market in India. Effective marketing strategies such as efficient sales campaigns coupled with a strong region specific market penetration plan will drive sales for the vendors in ITMS market. Table of Contents

ICT in Insurance Industry in India 2012 Price: $1,595.00 (€1,248.84) ($1,914.00 (€1,498.60) Including VAT at 20%) Publication Date: Feb-2012 Pages: 392 Format: PDF Publisher: Netscribes (India) Pvt. Ltd. Sample Pages ICT adoption in Insurance Industry is expected to witness a dynamic growth in the ensuing years. Currently, the adoption of ICT in insurance industry is undergoing through a dynamic growth rate owing to the growing complexities arising from huge customer base. Insurers primarily implement technology in the areas of customer service, data analytics and process management. With the ongoing growth in customer base and daily transactions, insurers in India are gradually shifting their focus towards the adoption of ICT oriented tools, services and platforms. Till now, the ICT adoption in insurance industry has occurred in a phased manner, wherein it has exhibited a steady but impressive growth rate over the years. ‘Judging by the current scenario in the market, ICT spending by insurers in India stood at INR 76.17 bn in 2011 and is anticipated to grow at a CAGR of around 14% till 2015,” says Mr. Kalyan Banga, Product Manager at Netscribes. Maturing along with technology standards, the current ICT landscape within the insurance industry can be associated with rising demand and cut throat competition amongst the ICT vendors. Types and attributes of the solutions that experiences the most demand within the insurance sector have also changed over the years. “Primarily, technologies focused to provide better customer services are preferred the most. Analysis of colossal amount of data and information along with generating insights from these data are also experiencing exponential surge in demand. Advancement in the field of mobile technology and the immense popularity of social networking sites has also grabbed the attention of industry significantly,” noted Kalyan. The report begins with a snapshot of the insurance industry which briefs about the facts and figures of insurers operating in India. It lists down the number of insurers operating in the sector along with the segmentation of public and private insurers. Hierarchy of the Indian insurance industry is well illustrated for which gives a brief highlight about the operational model of the industry. It also enlists the primary drivers and challenges for the overall insurance industry. “Primary reasons to propel the market forward comprises of young consumer segment, wide range of products, technological advancement and growing middle class, whereas the basic challenges faced by the sector are the tight premium rates and dependence on overseas re-insurers,” says Kalyan. Moving along the report features a section on the ICT in Insurance wherein the growth rate and spending on ICT is enlisted in great details. “IT spending basically comprises the costs associated with hardware, software and services while the telecom services mainly includes support and services,” added Kalyan. The report covers an explicit break up of IT expenses of insurers in terms of hardware, software and services. This section is followed by the Key Technology section which enlightens the readers about the major tools and services currently being used. For the better understanding of these tools, architectural diagrams have also been included. Further, the government initiatives pertaining to technology have also been listed to give a brief idea about the main functional areas bounded by regulations. Technological barriers and benefits prevailing in the industry have been covered under the drivers and challenges section. Trends identified in the technology domain have been summarized in the following section named, trends in the insurance industry. “As of now, the trend in the sector is to target the mass audience, facilitate seamless flow of data within the company and reducing the total cost of ownership,” noted Kalyan. Key ICT vendors have been profiled in details within the report which enables readers to get a clear picture of the current competitive scenario. The section lists the basic details of the players such as corporate information, business highlights and key members. The section also features financial analysis of all ICT players which in turn provides us with the financial health of players. To derive at a better understanding of these companies, SWOT analysis of individual companies has also been included. Moving along the report features a section on IT landscape of India insurers which has been derived after an extensive primary and secondary research and analysis. The section talks about the IT infrastructure of all insurance companies operating in India. Technology implementation portion in this segment lists down all existing IT infrastructure in great detail. The report concludes with a section on strategic recommendations which comprises of an analysis of the growth strategies of the ICT adoption in insurance industry in India. Table of Contents

2012 Worldwide Computer Systems Designs Services Industry-Industry & Market Report Price: $699.00 (€547.30) ($838.80 (€656.75) Including VAT at 20%) Publication Date: 15-Dec-2011 Format: PDF (Enterprise License) Pages: 104 Publisher: Barnes Reports The Computer Systems Designs Services Industry-Industry & Market Report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. The report features 2012 current and 2013 forecast estimates on the size of the industry (sales, establishments, employment) for the 47 largest world countries, such as Japan, China, India, Russia, Canada, Mexico, Brazil, Argentina, UK, France, Germany, Italy and U.S.. The report also includes industry definition, 5-year historical trends on industry sales, establishments and employment and estimates on up to 10 sub-industries, including custom computer programming, computer software development, software programming applications, and computer software systems analysis. Table of Contents

2012 Worldwide Data Processing Services Industry-Industry & Market Report Price: $699.00 (€547.30) ($838.80 (€656.75) Including VAT at 20%) Publication Date: 15-Dec-2011 Format: PDF (Enterprise License) Pages: 104 Publisher: Barnes Reports The Data Processing Services Industry-Industry & Market Report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. The report features 2012 current and 2013 forecast estimates on the size of the industry (sales, establishments, employment) for the 47 largest world countries, such as Japan, China, India, Russia, Canada, Mexico, Brazil, Argentina, UK, France, Germany, Italy and U.S.. The report also includes industry definition, 5-year historical trends on industry sales, establishments and employment and estimates on up to 10 sub-industries, including computer processing services, service bureaus and computer graphics services. Table of Contents

2012 U.S. Data Processing Services Industry-Capital & Expenses Report Price: $699.00 (€547.30) ($838.80 (€656.75) Including VAT at 20%) Publication Date: 15-Dec-2011 Format: PDF (Enterprise License) Pages: 175 Publisher: Barnes Reports The 2012 U.S. Data Processing Services Industry-Capital & Expenses Report, published annually by Barnes Reports, contains timely and accurage industry statistics, forecasts and demographics. The report features 2012 current and 2013 forecast estimates on the cost of materials, capital expenditures, inventories, rentals, and other expenses nationally and for all 50 U.S. States and up to 900 metro areas. Expenses categories include materials used, payroll, human resources benefits, health insurance, retirement/pension plans, advertising, taxes, depreciation, electricity, fuels, equipment, repair/maintenance, and software. Capital expenditures include building, machinery, vehicles, and computer equipment. The report also includes industry definition, a breakdown by establishments size and industry size estimates (establishments, sales and employment). Table of Contents

2012 U.S. Consumer Electronics Repair & Maintenance Industry-Industry & Market Report Price: $699.00 (€547.30) ($838.80 (€656.75) Including VAT at 20%) Publication Date: 15-Dec-2011 Format: PDF (Enterprise License) Pages: 169 Publisher: Barnes Reports The U.S. Consumer Electronics Repair & Maintenance Industry-Industry & Market Report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. The report features 2012 current and 2013 forecast estimates on the size of the industry (sales, establishments, employment) nationally and for all 50 U.S. States and over 900 metro areas. New to the report this year are: financial ratios, number of firms and payroll estimates. The report also includes industry definition, 5-year historical trends on industry sales, establishments and employment, a breakdown of establishments, sales and employment by employee size of establishment (9 categories), and estimates on up to 10 sub-industries, including television, stereo, video players and electronics repair services. Table of Contents

2012 U.S. Computer Facilities Management Services Industry-Industry & Market Report Price: $699.00 (€547.30) ($838.80 (€656.75) Including VAT at 20%) Publication Date: 15-Dec-2011 Format: PDF (Enterprise License) Pages: 165 Publisher: Barnes Reports The U.S. Computer Facilities Management Services Industry-Industry & Market Report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. The report features 2012 current and 2013 forecast estimates on the size of the industry (sales, establishments, employment) nationally and for all 50 U.S. States and over 900 metro areas. New to the report this year are: financial ratios, number of firms and payroll estimates. The report also includes industry definition, 5-year historical trends on industry sales, establishments and employment, a breakdown of establishments, sales and employment by employee size of establishment (9 categories), and estimates on up to 10 sub-industries, including computer facilities management services. Table of Contents

2012 U.S. Computer Systems Designs Services Industry-Capital & Expenses Report Price: $699.00 (€547.30) ($838.80 (€656.75) Including VAT at 20%) Publication Date: 15-Dec-2011 Format: PDF (Enterprise License) Pages: 211 Publisher: Barnes Reports The 2012 U.S. Computer Systems Designs Services Industry-Capital & Expenses Report, published annually by Barnes Reports, contains timely and accurage industry statistics, forecasts and demographics. The report features 2012 current and 2013 forecast estimates on the cost of materials, capital expenditures, inventories, rentals, and other expenses nationally and for all 50 U.S. States and up to 900 metro areas. Expenses categories include materials used, payroll, human resources benefits, health insurance, retirement/pension plans, advertising, taxes, depreciation, electricity, fuels, equipment, repair/maintenance, and software. Capital expenditures include building, machinery, vehicles, and computer equipment. The report also includes industry definition, a breakdown by establishments size and industry size estimates (establishments, sales and employment). Table of Contents

Enterprise Mobility Market in India 2011 Price: $795.00 (€622.46) ($954.00 (€746.95) Including VAT at 20%) Publication Date: Sep-2011 Pages: 38 Format: PDF Publisher: Netscribes (India) Pvt. Ltd. Sample Pages Enterprise mobility market in India is set to witness a major boom in its adoption in the ensuing years. Currently, the market is estimated at INR 14.6 bn and is anticipated to attain a CAGR of 61% to reach INR 98.9 bn by 2015. Rapid change in the business models of organizations and demand to engage a better and competent mobile workforce is primarily propelling adoption of enterprise mobility in the market. The report begins with an illustration of the enterprise mobility ecosystem followed by the overview of the enterprise mobility market in India, depicting market size and growth figures, reasons for market growth and the key adopters of enterprise mobility. This is followed by the areas of implementation section, wherein it explains the role of enterprise mobility within the major operational functions of an organization. The report also states the major technologies used for mobilizing enterprise data and an explanation of the key solutions available in the market. An analysis of drivers explains the factors inflicting growth in the industry including abundant presence of handheld devices, continual replacement of office PCs with laptops/ Netbooks, roll out of high speed connectivity, low data access charges and declining hardware prices, while major challenges identified for the industry includes security concerns and device compatibility. Moving along, the report features an enterprise mobility players section comprising major players offering mobility solutions and services along with their company snapshot, business highlights and key contacts. Key hardware/software and telecom support providers section in the report provides an insight about the competitive landscape of the market. The report concludes with a major enterprise mobility users section wherein it lists some key enterprise mobility adopters in India. Case studies section of the report comprises of a collection of major real life examples of enterprise mobility adoption across key verticals. It also features a strategic recommendation, derived after a thorough research of the enterprise mobility market in India. Table of Contents

Global team collaboration software, & audio, video, web conferencing solutions market (2009-2015) Price Single User $4,650.00 Multi User $5,650.00 Corporate Licence $7,150.00 Enterprise Site Licence $9,000.00 Publication Date: May-2011 Format: PDF Pages: 397 Publisher: MarketsandMarkets Table of Contents The global team collaboration and web conferencing market is expected to reach $19.97 billion by the year 2015, registering a CAGR of 10.4%. The main forces driving the market are conferencing and collaboration to enhance productivity of businesses as well as employees. Players in this market can gain competitive advantages by shifting their focus from individual functionality sales to consolidated functionality sales, and focusing on channel sales. More...

2011 U.S. Data Processing Services Industry-Jobs & Wages Report Price ENTERPRISE LICENSE $699.00 Publication Date: 25-Apr-2011 Format: PDF Pages: 114 Publisher: Barnes Reports The Data Processing Services Industry-Jobs & Wages report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics on industry job titles, fringe benefits, employment and hourly and annual wages and salaries. The report features 2011 current and 2012 forecast estimates on the median wages and salaries (plus 10th, 25th, 75th, 90th percentiles) nationally and for all 50 U.S. States. The report also includes industry definition, 5-year historical trends on industry sales, establishments and employment, and a 5-year trend on median wages and salaries for up to 50 industry job titles. Table of Contents

2011 U.S. Computer Systems Designs Services Industry-Jobs & Wages Report Price ENTERPRISE LICENSE $699.00 Publication Date: 25-Apr-2011 Format: PDF Pages: 114 Publisher: Barnes Reports The Computer Systems Designs Services Industry-Jobs & Wages report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics on industry job titles, fringe benefits, employment and hourly and annual wages and salaries. The report features 2011 current and 2012 forecast estimates on the median wages and salaries (plus 10th, 25th, 75th, 90th percentiles) nationally and for all 50 U.S. States. The report also includes industry definition, 5-year historical trends on industry sales, establishments and employment, and a 5-year trend on median wages and salaries for up to 50 industry job titles. Table of Contents

2011 U.S. Computer Training Industry Report Price ENTERPRISE LICENSE $699.00 Publication Date: 15-Jan-2011 Format: PDF Pages: 126 Publisher: Barnes Reports The U.S Computer Training Industry report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. The report features 2011 current and 2012 forecast estimates on the size of the industry (sales, establishments, employment) nationally and for all 50 U.S. States and over 900 metro areas. New to the report this year are: financial ratios, number of firms and payroll estimates. The report also includes industry definition, 5-year historical trends on industry sales, establishments and employment, a breakdown of establishments, sales and employment by employee size of establishment (9 categories), and estimates on up to 10 sub-industries, including data processing schools, software training and operator training. Table of Contents

Optimizing Your Help Desk Price: $1,000.00 (€782.97) ($1,200.00 (€939.56) Including VAT at 20%) Format: PowerPoint Slides + Excel Tools (Help Desk Tracking Tool and Help Desk Optimization Tool) Slides: 65 Publisher: Info-Tech Research Group Many help desks today are realizing a gap between their current state and optimized state with regard to end user feedback, service level metrics and cost. All enterprises should assess the state of their help desk since most are not currently leveraging the people, process, and technology already available to them. Please click here to download a sample of the report

2011 U.S. Data Processing Services Industry Report Price ENTERPRISE LICENSE $699.00 Publication Date: 05-Oct-2010 Format: PDF Pages: 181 Publisher: Barnes Reports The Data Processing Services Industry report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. The report features 2011 current and 2012 forecast estimates on the size of the industry (sales, establishments, employment) nationally and for all 50 U.S. States and over 900 metro areas. New to the report this year are: financial ratios, number of firms and payroll estimates. The report also includes industry definition, 5-year historical trends on industry sales, establishments and employment, a breakdown of establishments, sales and employment by employee size of establishment (9 categories), and estimates on up to 10 sub-industries, including computer processing services, service bureaus and computer graphics services. Table of Contents

2011 U.S. Computer Systems Designs Services Industry Report Price ENTERPRISE LICENSE $699.00 Publication Date: 05-Oct-2010 Format: PDF Pages: 216 Publisher: Barnes Reports The Computer Systems Designs Services Industry report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. The report features 2011 current and 2012 forecast estimates on the size of the industry (sales, establishments, employment) nationally and for all 50 U.S. States and over 900 metro areas. New to the report this year are: financial ratios, number of firms and payroll estimates. The report also includes industry definition, 5-year historical trends on industry sales, establishments and employment, a breakdown of establishments, sales and employment by employee size of establishment (9 categories), and estimates on up to 10 sub-industries, including custom computer programming, computer software development, software programming applications, and computer software systems analysis. Table of Contents

2010 Worldwide Computer Training Industry Report Price PDF $249.00 PDF on CDROM $269.00 HARDCOPY $349.00 SITE LICENSE $448.00 Publication Date: 01-Jul-2010 Format: PDF Pages: 104 Publisher: Barnes Reports The U.S Computer Training Industry report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. The report features 2010 current and 2011 forecast estimates on the size of the industry (sales, establishments, employment) for the 47 largest world countries, including United Kingdom, France, Germany, Italy, Spain, Russia, China, Japan, India, Australia, Canada, Mexico, Brazil, Argentina and South Africa. The report also includes industry definition, 5-year historical trends on industry sales, establishments and employment, a breakdown of establishments, sales and employment by employee size of establishment (9 categories), and estimates on up to 10 sub-industries, including data processing schools, software training and operator training. Table of Contents

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